IT Service Management - Is It Worth the Money?

A study conducted by market research firm Dynamic Markets has revealed that technology is still not being seen as a strategic tool by UK mid-sized organisations and is simply being used in an ad hoc way to support the business.

The research commissioned by Partners in IT, leaders in IT Service Management, and entitled “IT Service Management – Is It Worth the Money?” has unearthed some interesting correlations between mid-sized companies’ IT strategy and the knock-on effect this has for these organisations’ IT purchasing decisions when buying technology to support their business.

To find out more about the report please click on the following links to read the full press releases:

Press Release 1 [ PDF 62 KB ]

Press Release 2 [PDF 60 KB ]

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